Welcome to BarcaCab.com. By using our website and booking services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a reservation.
1. General Information
BarcaCab.com is a private transportation service provider offering pre-booked taxi, airport transfer, and chauffeur services in Barcelona and surrounding areas. By placing a booking through our website, phone, or email, you agree to be legally bound by these terms and conditions.
2. Booking & Confirmation
- All bookings are subject to availability and confirmation by BarcaCab.com.
- Booking confirmations will be sent via email or SMS after successful reservation.
- It is the customer’s responsibility to provide accurate details (flight number, pickup time, location, number of passengers, luggage quantity, etc.).
3. Pricing & Payments
- Prices quoted on the website are fixed and include taxes, tolls, and standard waiting time.
- Payment methods include cash to driver, credit/debit card, or online payment, depending on the service and location.
- Any changes in booking details (e.g., stopovers, additional luggage) may incur additional charges.
4. Cancellations & Refund Policy
- Free cancellation is available if the booking is cancelled at least 12 hours before the scheduled pickup time.
- Cancellations made less than 12 hours in advance may incur a cancellation fee of up to 50% of the fare.
- No-shows without prior notice are non-refundable.
5. Delays & Waiting Time
- We monitor all incoming flights and adjust pickup times accordingly for delays.
- Standard waiting time is 60 minutes after flight landing and 15 minutes for all other pickups.
- Extra waiting time may be charged at our standard hourly rate.
6. Luggage Policy
- Each passenger is allowed one suitcase and one carry-on item.
- If you have extra luggage or special items (e.g., bicycles, instruments), please inform us during booking.
- We are not responsible for damage or loss of personal belongings during the ride.
7. Child Seats & Accessibility
- Child seats are available on request and must be requested at the time of booking.
- If you need wheelchair-accessible vehicles, please notify us in advance. Availability is subject to confirmation.
8. Conduct and Safety
- Smoking, drinking alcohol, or consuming illegal substances is strictly prohibited in all vehicles.
- Passengers must wear seat belts at all times.
- We reserve the right to refuse service to passengers who are abusive, intoxicated, or pose a safety risk.
9. Liability
- BarcaCab.com is not responsible for delays caused by traffic, weather, road conditions, or force majeure events.
- We are not liable for missed flights, trains, or events due to unforeseen delays.
- Our liability is limited to the amount paid for the transfer.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately once published on this website. Continued use of our services constitutes your agreement to the updated terms.
11. Contact Information
For any questions regarding our terms or to request support, please contact us at:
BarcaCab.com
Email: support@barcacab.com
Phone: +34 631 07 95 90
Website: www.barcacab.com